Transportation

People with a disability that prevents them from boarding, riding or disembarking from a regular fixed-route bus—event a bus equipped with a wheelchair lift or ramp—may apply to be eligible for METROLift, METRO’s curb-to-curb, paratransit, shared-ride service. More than 6,000 patrons are transported by this service each day.

METROLift uses wheelchair lift- or ramp-equipped vans, four-door sedans and minivans to provide service. Persons using wheelchairs and scooters will be accommodated with lift- or ramp-equipped vans. Boarding chairs are available to assist any patron who is unable to access the van using the stairs. Please note that patrons cannot request specific vehicle types. Patrons who can walk will ride on vans and/or sedans based on which vehicle is nearest the patron at the time the trip is scheduled.

As METROLift is a shared-ride service, each vehicle makes several stops en route to its various destinations. When scheduling, patrons must remember to allow sufficient time to stop and pick up others. A minimum of one hour travel time should be allowed for your trips and two hours for longer trips traveling across the service area. If you have an appointment, it is highly recommended that you move the appointment time one hour earlier to allow for unexpected delays in service.

You may make reservations seven days a week between 5 am and 5 pm. Now, with three ways to book your trip, getting around town has never been easier.

Reservations via phone: Call (713) 225-6716 to speak with a representative to book your trip.

MACS: Call (713) 225-6716 then press the #1 to use the automated trip scheduling system.

MACS-WEB: Schedule your trip online quickly and easily

METRO buses have ramps or lifts and two designated wheelchair spaces on every bus. Most busses are “kneeling” buses, which means the bus can lower itself closer to street level, so a person can more easily step on-board. METRO ADA Administrator Ann Dendor recommends that people with a disability look to engage the regular service first because it is so accessible. Click here for bus schedules.

METRORail provides accessible travel for people with disabilities all over Houston as both the stations and rail cars are easily accessed. On the train, four benches with white embroidered seats with the universal logo of a person in a wheelchair clearly mark the section reserved for wheelchairs. The benches flip up so a person in a wheelchair can glide into that space and sit securely during a ride.

Please click here to plan your itinerary.

Uber WAV (Wheelchair Accessible Vehicle)

Phone: (713) 699-0000

Uber has brought in a number of accessible vehicles to accommodate travel to Houston White Cane Safety Day. If you need an accessible vehicle, go to your Uber app and, when it tells you to choose a vehicle, keep swiping right until you get to WAV.

United Cab Houston

Phone: (713) 699-0000
Website: http://www.unitedcab.com/wheelchair_taxi.aspx

United Cab offers wheelchair accessible vehicles that accommodate wheelchairs and scooters up to 31″ wide. Indicate your preference for a wheelchair accessible taxi when you call in and please note that these vehicles are limited in availability. Regular taxi fares apply for wheelchair accessible taxis and up to three additional passengers ride at no extra charge.

Yellow Cab Houston

Phone: (713) 236-1111
Website: https://houstonyellowcab.com/wheelchair_taxi.aspx

Please specify that you require a wheelchair accessible taxi when you place your order. Each wheelchair accessible Yellow Cab uses a fully modified lowered floor with rear-entry access and accommodates wheelchairs and scooters up to 31″ wide. Regular taxi fares apply for wheelchair accessible taxis and up to three additional passengers ride at no extra charge.

Wheelchair Van Rentals

Interested in renting a wheelchair van to come to Houston White Cane Safety Day The following companies have a variety of options for you to choose from:

·   United Access, part of the BraunAbility family

·   MobilityWorks